Policy Privacy

This Privacy Policy describes how PREMSHOPS (“we,” “us,” or “our”) collects, uses, and discloses personal information when you use our e-commerce website www.premshops.com (the “Website”). By accessing or using the Website, you agree to the terms of this Privacy Policy.

  1. Information Collection

1.1 Personal Information: We may collect personal information that you provide to us when you:

  • Create an account on our Website
  • Place an order or make a purchase
  • Submit inquiries or contact our customer support
  • Sign up for newsletters or promotional materials

1.2 Automatically Collected Information: When you visit our Website, certain information may be automatically collected, including:

  • IP address and location data
  • Device information (e.g., device type, operating system)
  • Log data (e.g., pages visited, time spent on the Website)

1.3 Information That We Collect:

  • Name
  • Phone Number – To verify authenticity of your phone number by OTP Verification
  • National ID Number – To uniquely enforce one account per user in the nation
  • Contacts List – To find out who among your friends are using the app or to invite your friend to use the app (with your permission, of course)
  • Photos – To search for similar products by photo using our AI Smart Search Tool (with your permission, of course)
  1. Use of Information

2.1 We use the collected personal information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support and responding to inquiries
  • Sending transactional and promotional emails (with opt-out options)
  • Analyzing and improving our Website, products, and services
  • Complying with legal obligations

2.2 We may aggregate and anonymize the collected information for statistical or research purposes, which does not personally identify you.

  1. Information Sharing and Disclosure

3.1 We may share personal information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors for transaction processing
  • Shipping carriers for order fulfillment
  • Marketing and advertising partners

3.2 We may disclose personal information if required by law, regulation, legal process, or governmental request.

  1. Data Security

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4.2 However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

  1. Third-Party Links

5.1 Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites.

  1. Children’s Privacy

6.1 Our Website is not intended for individuals under the age of [13/16/18]. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us to request deletion.

  1. Your Rights

7.1 You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided at the end of this policy.

  1. Changes to the Privacy Policy

8.1 We may update this Privacy Policy from time to time. The revised policy will be effective when posted on this page. We encourage you to review this page periodically for any changes.

  1. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: premshops@gmail.com
10. Data Retention & Data Deletion Policy
Our app collects and retains user data for the purpose of improving and customizing our services. We retain the data collected through our app indefinitely, unless a user requests its deletion. However, we understand the importance of privacy and user control over their personal information. As such, we provide users with the option to have their data deleted by contacting us through email. We will respond to such requests within a reasonable timeframe, and will take appropriate measures to securely and completely delete the requested data from our systems. We strive to maintain transparency and trust with our users, and are committed to safeguarding their privacy.
To request for data deletion, send us an email with your account’s information to premshops@gmail.com